Innovate & Grow

Stay ahead of market trends and competitors and find your "next big thing"

Innovating faster requires richer insights

Use data to decide which features customers are willing to pay more for and create products and services that fill unmet needs.

What features matter most?

You've got ideas, but you're not sure what will be most important to customers and most profitable for you.

What customer needs can I solve?

Conducting research, gathering customer feedback, and studying competitors helps identify profitable opportunities.

Craving practical direction?

There's a lot you could do. You want to be sure you know where to focus your effort and investments.

FEATURE PRIORITIZATION

Invest resources where customers care most

Find out which features and benefits of your current or potential product are most valuable. Decide which features to improve first to reduce wasted efforts and increase sales and margin.

WHITESPACE IDENTIFICATION

Figure out what to develop or improve next 

Find new opportunities where no one else is competing by identifying gaps in the market that customers want filled. Stay ahead and grow faster by creating new products or improving existing ones to meet these needs.

Frequently asked questions

How will you help me figure out which features deserve my focus?

When you partner with us to prioritize features, we'll:

* Leverage our vast digital intelligence data set to understand how consumers are talking about and searching your category and what features they value most,

* Identify the current market mix of features in the category to determine saturation of features and how they relate to price, and

* Research with real consumers 1:1 and through surveys to model real-world purchase decisions.

You'll walk away with:

* Clarity on where to focus your time and money,

* Guidance on what customers will pay extra for, 

* The best mix of features to offer together, and

* An understanding of how customers feel about different features. 

If it sounds like we could be a good fit for your goals, schedule a meeting to tell us more about your needs, challenges, and business. We're excited to listen.

How will you help me find product opportunities?

When you partner with us to identify whitespace, we'll: 

* Leverage our vast digital intelligence data set to understand how consumers are talking about and searching your category, and quantify their biggest pain points and challenges,

* Deep dive into the current market and adjacent markets to find unmet needs, and

* Research with real consumers 1:1 and through surveys to determine which ideas have the greatest potential to drive revenue and with who.

You'll walk away with:

* Insight on new product opportunities people need,

* An understanding of trends that could affect your innovation, and

* Clarity on what matters most to invest in the right things.

Get started by scheduling a meeting to tell us about your needs, goals, and unique business situation. 

How does this process work?

Innovation and growth starts with a simple conversation. Schedule a meeting to tell us about your needs, goals, and pain points. We'll make sure we understand your business and product so we can figure out if we're the right team to tailor-make a plan for you.

Do you have experience in my industry?

Our team members have all worked within brands ourselves, so we understand the day-to-day realities of your business. 

We've worked in and for brands in industries including:

* Food and beverage

* Apparel & footwear

* Consumer packaged goods

* Consumer electronics

* Beauty & personal care

* Entertainment & media

* Travel & hospitality

* Toys & games

* Pet care

* Software & mobile apps

* DIY & home improvement

* Education & eLearning

If it sounds like we could be the right team to help you reach your goals, we invite you to schedule a meeting. We'd love to get to know you and your business and recommend clear next steps. 

How long does this take?

All of our solutions are tailored to your needs. After we meet to discuss your needs, goals, and pain points, we'll give you a clear timeline. Our goal is to help you get the facts you need to make strategic decisions as efficiently as possible, usually within 4-6 weeks.

How much does this cost?

We customize our strategy based on the questions you want to answer. Most projects start around $8,000, and certain methodologies and target audiences may require larger investments. Let's meet so you can share your story with us. We'll follow up with a clear project fee so you know what to expect.

You don't have to innovate in a vacuum.

“Effective decision-making relies on actionable consumer insights. But we were stuck: buried in data, yet lacking a compelling narrative. That's when we partnered with Chris and Starlight. They immediately understood our business and conducted a deep dive into our data, revealing hidden opportunities. Within six weeks, they delivered a fresh perspective, converting complex information into clear, actionable insights—free of ambiguity and bias. Their collaborative approach, working seamlessly with our data scientists, made the process remarkably smooth. The result? A true "aha" moment that had eluded us for six months and millions of dollars in previous efforts.”

Lisa Pilette
Chief Marketing Officer, Fossil